Name: Owlet Smart Sock
Brand: Owlet
Price: 289.0 USD
Availability: InStock

Question 1

What is the 30-night money back guarantee?

Accepted Answer

Every Owlet product purchased through our website comes with a 30-night Peace of Mind Guarantee. If you aren't 100% satisfied with your product, you can return it within 30 calendar days of setting up a hardware product (for example, registering our Smart Socks or Cam products). This satisfaction guarantee requires proof of purchase.

Question 2

How Can You Store Your Owlet Smart Sock?

Accepted Answer

The Owlet Smart Sock sensor contains a small battery which will drain over longer periods of time. If allowed to drain completely, it can affect the sensor’s ability to recover its original properties. There are 6 steps to success for storing your Smart Sock.

1. Fully charge sensor from the powered base station (ensure the base station is plugged in when charging the sensor.

2. Unplug the sensor from the base station.

3. Power down sensor right after unplugging from the base station.

4. Unplug base station.

5. Store the sensor and the base station in a cool dry place.

6. Recharge sensor every 6 months and follow steps 1-5.

Question 3

How Is This Technology Different From Other Monitors on the Market?

Accepted Answer

All other monitors require you to be constantly watching your baby to notice if something goes wrong. The Owlet Smart Sock is the only monitor that uses clinically-proven technology, designed to notify you if your baby's heart rate or oxygen levels fall out of range.

Question 4

Which iOS Devices Are Compatible With the Owlet Companion App?

Accepted Answer

The Owlet companion app is compatible with devices running iOS 13 or later.

Question 5

Which Android Devices Are Compatible With the Owlet Companion App?

Accepted Answer

The Owlet companion app is compatible with devices running Android 7.0 or higher. Learn more details here.

Question 6

Does Health Insurance Cover the Smart Sock?

Accepted Answer

The Smart Sock is not covered by insurance.

Question 7

What Is Pulse Oximetry?

Accepted Answer

You might have experienced this technology at the doctor's office. Pulse oximetry is in the little red clip they put on your finger when you go to the hospital. A small light shines through your skin and the amount of blood flow and oxygen levels are estimated based on how much light is transmitted to a sensor.

Question 8

Which Frequency Does the Owlet Smart Sock Use?

Accepted Answer

It uses Bluetooth 4.0 Low Energy (2.4 GHz). The Smart Sock will not receive interference from home alarms, cell phones or other electronics. The Base Station also uses WiFi to communicate through your internet to our cloud.

Question 9

How Long Will the Pulse Oximeter Last?

Accepted Answer

The pulse oximeter is guaranteed under warranty for one (1) year.

Question 10

What Type of Waves and Frequency?

Accepted Answer

BLE and WiFi (2.4 GHz).

Question 11

Will the Radio Waves Generated From the Device Harm My Baby?

Accepted Answer

No, the monitor is not always on and it is using Bluetooth Low Energy (BLE) to communicate periodically to your phone. The radio waves generated from the device are more than twenty times below that of the cellphones that are carried in our pockets all day.

Question 12

What if the baby monitor falls off?

Accepted Answer

You will be notified if the monitor is not getting valid readings and if the sock has fallen off.

Question 13

Does the Owlet Smart Sock Work With Twins/multiples?

Accepted Answer

Each child will need their own separate and complete Smart Sock device but with the new Owlet app, you can easily add multiple child profiles and Owlet devices all within the same app!

Question 14

What Is Owlet's Disclaimer?

Accepted Answer

The Smart Sock is not a medical device. It is not intended for use as a medical device or to replace a medical device. It does not and is not intended to diagnose, cure, treat, alleviate or prevent any disease or health condition or investigate, replace or modify anatomy or any physiological process.The Owlet Smart Sock is meant for healthy babies up to 18 months of age and the notification thresholds on the Owlet Smart Sock are not as stringent as a medical monitor. This product is only intended to assist you in tracking your baby’s well-being and is not intended to replace you as a caregiver. You are responsible for the health and well-being of your baby and following safe sleep, health, and care guidelines.
Do not use the Smart Sock as a diagnostic tool.
Do not use the Smart Sock if your doctor recommends the use of a hospital pulse oximeter.
Do not use the Smart Sock if your doctor recommends the use of a hospital apnea monitor.
Do not use the Smart Sock as an excuse for unsafe sleep habit.
Do not use the Smart Sock as a replacement for or in lieu of adult care.

Question 15

How Does the Owlet Smart Sock Work?

Accepted Answer

The Sock Electronics use pulse oximetry to gather your baby's heart rate and oxygen levels. The electronics send your baby's heart rate and oxygen levels to the Base Station. The Base Station then sends your baby's heart rate and oxygen levels to your smartphone. See it in action here.

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